The Challenge of Staffing a Tourism Business as we plan for the 2021 – 2022 Season

By Brian Megaw | July 21, 2021

Some of the River Valley staff, pre-covid   There is no doubt that hospitality and tourism are people industries. Lousy service – there is a post for a future date! – can quickly break a business, damaging both its reputation and its finances. The key to excellent service is having great people. Having great people [...]

After Operating a Tourism Business for Over 30 Years, What Do I Think Success Means?

By Brian Megaw | July 1, 2021

Whether we are conditioned to believe, or whether it is innately within us, the desire for success can be strong but not uniform in humans. Of course, the rub is, the definition of success is a slippery thing, both changing over time and reflecting life circumstances. I have learned a few things regarding the pursuit [...]

End of an Era and the Beginnings of a New One

By Brian Megaw | March 25, 2021

For businesses, one enduring memory of the Covid pandemic will be the questions asked around “what now” and “what does the future look like”. Here at River Valley, we have asked ourselves these questions and come up with some answers that involve taking our business in a new direction. I have outlined some of that [...]

Will Honesty and Integrity Always Prevail?

By Brian | February 16, 2020

Will Honesty and Integrity Always Prevail? I have been in business for what sometimes feels a very long time. Under our own account at River Valley for 29 years, plus a few years earlier than that managing the company, and before that operating as a contractor shearing sheep, planting forestry trees, a sideline into an [...]

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