The Challenge of Staffing a Tourism Business as we plan for the 2021 – 2022 Season

By Brian Megaw | July 21, 2021

Some of the River Valley staff, pre-covid   There is no doubt that hospitality and tourism are people industries. Lousy service – there is a post for a future date! – can quickly break a business, damaging both its reputation and its finances. The key to excellent service is having great people. Having great people [...]

After Operating a Tourism Business for Over 30 Years, What Do I Think Success Means?

By Brian Megaw | July 1, 2021

Whether we are conditioned to believe, or whether it is innately within us, the desire for success can be strong but not uniform in humans. Of course, the rub is, the definition of success is a slippery thing, both changing over time and reflecting life circumstances. I have learned a few things regarding the pursuit [...]

How Did the 2020 – 2021 Season Work Out for River Valley?

By Brian Megaw | May 23, 2021

Sometimes I think you have to be careful with thinking about what you wish for. For quite some time, a few years in fact, I would say the family as a whole have thought and talked about taking River Valley in a different direction. The questions so often revolved around what this new direction looked [...]

End of an Era and the Beginnings of a New One

By Brian Megaw | March 25, 2021

For businesses, one enduring memory of the Covid pandemic will be the questions asked around “what now” and “what does the future look like”. Here at River Valley, we have asked ourselves these questions and come up with some answers that involve taking our business in a new direction. I have outlined some of that [...]

Retreats – Some Reimagining

By Brian Megaw | February 13, 2021

You could say the original driving force in creating River Valley was a desire to share such a spectacular and beautiful location with others. We have been successful in this, and some might say too successful with too many people at times – at least pre-Covid. However, the last few months have certainly given plenty [...]

Is Regenerative Tourism a Thing?

By Brian Megaw | February 6, 2021

I recently watched a webinar where Anna Pollock, the founder of travel firm, Conscious Travel, outlined her thoughts on how tourism can be regenerative. I was so taken by what she had to say, as it resonated strongly with my thoughts, that I searched for and found a copy of her PowerPoint slides. While her [...]

Book Now