Respect Goes Both Ways

By Brian Megaw | December 1, 2021

Respect Goes Both Ways Recently the New Zealand government came out with a new system of covid alert levels called the traffic light system. This new system will come into effect on the 3rd December 2021. There are plenty of details online about how it works in general, so I will not take up any [...]

Staying in the Current

By Brian Megaw | November 17, 2021

Staying in the Current Since I guided my first raft in 1986, the rafting "industry" has seen many changes. One of the most important of these has been the development and improvement of guide skills. Being a raft guide in New Zealand now means holding a qualification, with sections of that qualification needing to be [...]

The Reluctant Wedding Planner

By Brian Megaw | October 29, 2021

The Reluctant Wedding Planner Back in what seems to me to be the distant past, River Valley was first and foremost an adventure company. We cut our teeth in the early 1980s on the Grade 5 white water rafting section of the North Island’s Rangitikei River. This stretch of river, voted by Red Bull as [...]

The Challenge of Staffing a Tourism Business as we plan for the 2021 – 2022 Season

By Brian Megaw | July 21, 2021

Some of the River Valley staff, pre-covid   There is no doubt that hospitality and tourism are people industries. Lousy service – there is a post for a future date! – can quickly break a business, damaging both its reputation and its finances. The key to excellent service is having great people. Having great people [...]

After Operating a Tourism Business for Over 30 Years, What Do I Think Success Means?

By Brian Megaw | July 1, 2021

Whether we are conditioned to believe, or whether it is innately within us, the desire for success can be strong but not uniform in humans. Of course, the rub is, the definition of success is a slippery thing, both changing over time and reflecting life circumstances. I have learned a few things regarding the pursuit [...]

How Did the 2020 – 2021 Season Work Out for River Valley?

By Brian Megaw | May 23, 2021

Sometimes I think you have to be careful with thinking about what you wish for. For quite some time, a few years in fact, I would say the family as a whole have thought and talked about taking River Valley in a different direction. The questions so often revolved around what this new direction looked [...]

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